Category: AI News

  • Top 7 Impact Of ChatGPT Insurance Use Cases in the Insurance Industry

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    Best Insurance Chatbot Use Cases and Examples for 2023 Therefore, developers need to plan for potential growth in traffic and data processing loads when choosing technologies and environments for a future chatbot. AI-powered chatbots, renowned for their dynamism in operations and customer service, are also steadily making their mark in insurance fraud detection. So, as…

  • What Is Generative AI and How Does it Apply to Call Centers?

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    Artificial Intelligence in Call Centers: How AI is Used in Call & Contact Centers When customers can communicate in their mother tongue, they’re more likely to feel heard and valued. By analyzing sentiment, contact centers can better understand customer needs and preferences, as well as identify any potential issues that need to be addressed. With…